Privacy Policy

Effective Date:19/08/2025
Last Updated: 12/02/2024

Iqra Tutors Pakistan we respects your privacy and is committed to protecting the personal information of our tutors, students, and parents. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, services, or communicate with us.

1. Information We Collect

We may collect the following categories of information:

From Tutors

  • Full name, contact details (phone number, email, address)
  • CNIC copy (for verification)
  • Academic qualifications and certifications
  • Teaching experience and subject expertise
  • Availability schedule and location preferences
  • Payment and bank account details (for fee disbursement)

From Parents/Students

  • Full name of parent/guardian and student
  • Contact details (phone number, email, address)
  • Student’s age, class level, and subjects required
  • Tuition preferences (online/home-based, timings)
  • Payment preferences and fee details

Automatically Collected (Website Use)

  • Device and browser information
  • IP address and geolocation (approximate)
  • Cookies and tracking technologies for website improvement

2. How We Use the Information

We use the information provided for:

  • Matching suitable tutors with students based on subject, location, and availability
  • Verifying tutor and parent/student identity for safety and security
  • Processing fee collection and payments
  • Communicating updates, schedules, and important notices
  • Improving our website and services
  • Handling disputes, complaints, or service quality issues
  • Legal compliance and fraud prevention

3. Data Sharing

Iqra Tutors Pakistan does not sell or rent personal data to third parties. However, we may share limited necessary data:

  • With Tutors: Parent/student’s name, class details, tuition location (if home-based), and contact number (only after confirmation).
  • With Parents/Students: Tutor’s name, qualifications, experience, and verified contact details (only after confirmation).
  • With Legal Authorities: If required by law for fraud prevention, security checks, or legal disputes.

We ensure data is shared only for educational purposes and with explicit consent.

4. Data Security

We implement strict measures to protect your data, including:

  • Encrypted storage of sensitive details
  • Restricted access to staff for confidential data
  • Secure payment channels (Bank, EasyPaisa, JazzCash, Raast)
  • Regular monitoring for unauthorized access attempts

5. Rights of Tutors, Parents, and Students

Tutors Have the Right To:

  • Access and update their personal data held by the academy
  • Request removal from the tutor database at any time
  • Restrict sharing of personal contact details until tuition is finalized
  • Request that payments be processed securely and transparently

Parents/Students Have the Right To:

  • Access and update their information at any time
  • Verify tutor details before finalizing tuition
  • Expect confidentiality regarding their personal details and address
  • Report misuse of data or breach of trust for immediate corrective action

6. Online & Digital Safety

  • Online tuition sessions must be conducted through secure platforms (Zoom, Google Meet, WhatsApp, etc.)
  • Recording of sessions without prior permission from both parties is strictly prohibited
  • Parents are advised to supervise younger students during online classes for added safety

7. Cookies & Tracking

Our website uses cookies to:

  • Improve browsing experience
  • Analyze website traffic
  • Personalize service recommendations

Users can disable cookies through browser settings, but some features may not function properly.

8. Data Retention

  • Tutor data may be retained for up to 3 years after discontinuation for future placements (unless deletion is requested).
  • Parent/student data may be retained for up to 2 years for service history and dispute resolution.
  • Financial records will be maintained as required by law.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., social media pages). We are not responsible for the privacy practices of these external platforms.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Updated versions will be posted on our website with a revised “Last Updated” date.